An inside look at
the Toast brand

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Our mission

We empower the restaurant community to delight their guests, do what they love, and thrive.

Our Brand Pillars

01

Welcoming

Toast is for everyone. We’re friendly and approachable. We champion inclusivity, and focus on our audience rather than ourselves. We create something familiar, honest, and real by harnessing the power of everyday moments.

This welcoming persona translates visually into a simple, direct look and feel. We prioritize ease of use with clean, generous use of white space. We lean into our brand color, Toast Orange, to convey authenticity and warmth to our customers.

02

Bold

The restaurant world is anything but bland – and neither are we. As leaders in restaurant technology, we reflect the passion and energy of our  customers with confident messaging and a crisp point of view. We opt for clarity over cleverness, but can’t resist a dash of dry humor. 

Our boldness comes to life visually with a bright, tight color palette, clear typography, and creative illustrations that underscore the interconnectivity of both restaurant operations and restaurant life.

03

Dependable

To put it mildly: our customers are busy. We respect their time by focusing on solutions, getting to the point, and showing up in the same way, time after time. We create a visual experience that’s modern and grounded without sacrificing accessibility or usability.

To us, dependability and helpfulness are synonymous with consistency. Our customers should recognize us, and every interaction with us – whether through the website, through social media, or through the product itself – should feel productive, reliable, and inspiring.

Check out our most popular assets.

Looking for something? We've got you covered. Access the assets, media, templates, and branded materials you need to create memorable, consistent Toast experiences.

Tone
Empathetic
Example
Troubleshooting
Forgot your password? Use this link to create a new one.
Use
Always
Communications
We’re sorry we got this wrong. We’re working to fix it.
Use
Occasionally
Tone
Instructive
Example
Education
Here’s how to get your kitchen up and running.
Use
Often
Self-service
To add a new team member to Toast...
Use
Always
Tone
Enthusiastic
Example
Onboarding
Welcome, friend. Let’s do this thing.
Use
Sometimes
Adoption
Revenue is up this month. Nice! Go get yourself a high five.
Use
Sparingly*
* Use exclamation marks sparingly. You’re a modern day poet — use words, tone, and wit to getthe reader excited instead.

Questions or feedback?

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